Valentine’s Social Media Fail: I Shopped At Scribbler & It Called Me A Cheapskatefeatured
A few days ago I saw an offer on Money Saving Expert for 30% off Valentine’s Day cards at card shop, Scribbler. I’ve always loved the cards in Scribbler and spend ages just standing in the shop laughing at them, so I thought this would be the perfect opportunity to snap up a V Day card for my boyfriend at a bit of a discount. Besides, who wants to spend loads of money on a piece of card with a picture on it when you can spend your money on better things like presents or booze? To be honest though, I almost bought three different cards for him (a cute one, a silly one and a rude one) before reminding myself that I’m meant to be saving up for my own place to live. I finally managed to make a decision, and used the voucher at the till to get my discount.
Seeing as I blog about money saving, and many of my followers are into their thrifty shopping, I decided to tweet about the offer. Only to receive the following response from Scribbler themselves this morning.
— Scribbler Cards (@scribblercards) February 7, 2015
Errrm..what? I’ve worked in social media before, and for a long time part of my job involved responding to tweets the company received. I know having a laugh and a joke with your customers is all part of the fun, but this is poor. Maybe I am a cheapskate. I mean I blog about being pretty frugal, but the last thing I want is for a company I’ve just spent my money with to tell me that! Ha! I’m so confused. In a moment of rage, this is how I responded.
@scribblercards Is that a joke? I’ll return it tomorrow & shop somewhere else. There’s #cheapskate for you
— Jen (@CantSwingACat) February 7, 2015
Ugh. I really can’t be arsed going back to Scribbler for the sake of £1.75 and then having to go somewhere else for a different card. But at the same time, I’m confused about their poor attempts at banter.
Maybe that’s just their sense of humour. But you can’t go setting up an offer that will appeal to people who are trying to save a few pennies here and there, only to then joke that they’re a cheapskate. There’s a little truth behind every “just kidding”, so it’s nice to know what the muppet operating Scribbler’s social media accounts thinks about it’s money-saving customers.
What do you think? Would you be annoyed to get a reply like this? Or do you think I need to chill out a bit?
Photo credits: Heart envelope
